Contact Us

Need help with an order, delivery, product, return, or refund? Our customer support team is ready to assist you.

For the fastest support, please contact us by email and include your order number if your enquiry relates to an existing purchase.

Customer Support

Preferred Contact Method: Email
Email: support@shedora.co.uk
Phone: +44 7832 742817

We aim to respond to customer enquiries as quickly as possible during our normal business hours.

Support Hours

Monday to Friday: 9:00 AM – 6:00 PM
Saturday, Sunday, and UK public holidays: Closed

Correspondence Address

Shed Ora
1 Peach Street
Wokingham, Berkshire
RG40 1XJ
United Kingdom

Order Enquiries

For questions about an existing order, please include the following information when contacting us:

• Your order number

• The email address used at checkout

• Your full name

• A clear description of your enquiry

Orders are normally processed within 1–4 business days after payment has been received. Once dispatched, delivery usually takes 5–10 business days, depending on the delivery location and courier service.

Returns and Refunds

Customers may request a return within 30 days of receiving their order, subject to our Return & Refund Policy.

Please contact us before returning any item. Our support team will review your request and provide the appropriate return instructions.

Contact Form

You may also contact us using the contact form on this page. Please provide as much relevant information as possible so our team can respond accurately and efficiently.

Business Information

Trading Name: Shed Ora
Website: shedora.co.uk
Company Name: SHEDS ALIVE LIMITED
Company Number: 11297589
Email: support@shedora.co.uk
Phone: +44 7832 742817
Address: 1 Peach Street, Wokingham, Berkshire, United Kingdom, RG40 1XJ